Privacy Policy

Effective date: September 10, 2025
‍Who we are: This website and our services are provided by [Generous One, LLC] d/b/a GenOne (G1E) ("GenOne," "we," "us," or "our").How to contact us:privacy@ generousone.co • 2500 Sandy Plains rd Marietta, GA 30066, United States

Plain-English summary: We use information to run our business, deliver and improve our services, communicate with you, and (with your consent or where permitted by law) market to you. We do not sell your personal information in the traditional sense. You control your data. This policy explains how.

Legal note (not legal advice): This policy is a general template and may require updates to reflect your actual data flows and your local laws. Consult counsel before publishing.

Scope and Roles

This policy applies to: (i) visitors to generousone.co and related pages (the "Site"); and (ii) prospective and current customers who use our services (the "Services").
Controller vs. Processor:
We act as a data controller when we process your data for our own purposes (e.g., Site analytics, marketing, sales, billing, support).
We act as a data processor/service provider when we process personal data on behalf of our clients (e.g., installing analytics, forms, or checkout systems for a client’s website). In those cases, the client is the controller and their privacy notice governs.

Information We Collect

We collect the following categories of information, depending on your interactions with us:

1. Information you provide directly

Contact details (name, email, phone, company, role).
Account and billing info (billing name, address; limited payment info handled by our payment processor).
Communications (emails, messages, forms, survey responses, meeting recordings if you consent).
Content you upload or provide during discovery, audits, or service delivery.

2. Information collected automatically

Device and usage data (IP address, browser type/version, operating system, device identifiers, referring URLs, pages viewed, links clicked, session duration).
Cookies, pixels, and similar technologies (see Cookies & Tracking below).
Approximate location derived from IP address (country/region level).

3. Information from third parties

Lead sources (referrals, partners, events, public databases, or social platforms).
Analytics and advertising partners (e.g., Google Analytics 4, HubSpot, Meta).
Payment processors regarding payment status (no full card numbers stored on our systems).

4. Sensitive personal information

We do not seek to collect sensitive personal information (e.g., health, biometrics, precise geolocation) via the Site. If Services require limited handling of sensitive info for a client use case, we only do so under contract and according to the client’s instructions.

How We Use Information (Purposes & Legal Bases)

We process information for:

Providing the Site and Services (create/accounts, respond to inquiries, quotes, statements of work, onboarding, deliverables).
Legal bases: contract performance; legitimate interests.

Improving and securing the Site and Services (debugging, analytics, testing, monitoring, preventing fraud/abuse).
Legal bases: legitimate interests; legal obligations.

Marketing and communications (newsletters, product updates, offers, retargeting). You can opt out at any time.
Legal bases: consent where required; otherwise legitimate interests.

Payments and accounting (processing orders, invoicing, tax and audit).
Legal bases: contract performance; legal obligations.

Compliance with laws and enforcement of agreements; protection of rights, safety, and property.
Legal bases: legal obligations; legitimate interests.

Where we rely on consent, you may withdraw it at any time with future effect.

Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to operate the Site, measure performance, and (with consent or where permitted) personalize or advertise. Partners may include Google Analytics 4 (GA4), HubSpot, Meta (Facebook/Instagram) Pixel, and other tools we use from time to time.

Categories: strictly necessary, performance/analytics, functional, and advertising.
Your controls:
Use our Cookie Preferences link/badge to accept/reject non-essential cookies.
Set your browser to block or delete cookies.
We honor the Global Privacy Control (GPC) signal as an opt-out of sale/sharing for California residents.

Cookie Preferences link placeholder: Add a sitewide link labeled “Cookie Preferences” and a “Do Not Sell or Share My Personal Information” link in the footer for U.S. state-law compliance.

Your Privacy Rights

Your rights vary based on your location. We will honor the rights that apply to you under your local law.

EEA/UK (GDPR)

Rights: access, rectification, erasure, restriction, objection (including to direct marketing), data portability, and to withdraw consent.
Controller: [Generous One, LLC].
Legal basis inquiries & DPO (if applicable): hello@generousone.co
Complaints: You may lodge a complaint with your local supervisory authority.

United States (CA/CO/CT/VA/UT and similar laws)

Right to Know/Access the categories and specific pieces of personal information we collected about you.
Right to Delete personal information, subject to exceptions.
Right to Correct inaccurate information.
Right to Opt Out of the sale or sharing of personal information and targeted advertising.
Right to Limit the use/disclosure of sensitive personal information (we do not use SPI beyond permitted purposes).
Right to Non-Discrimination for exercising your rights.
Appeal: If we deny your request, you may appeal by replying to our decision email; we will inform you of further recourse.

How to exercise your rights: Email hello@generousone.co with your name, email, request type, and jurisdiction, or use our Privacy Request form. We will verify your identity and respond within the required timeframe. You may also designate an authorized agent as permitted by law.

Do Not Sell or Share: Use the “Do Not Sell or Share My Personal Information” link in our footer or send a request to the email above. We also process GPC signals as an opt-out preference.

Canada

You have rights to access and correct your personal information and to withdraw consent for marketing. Contact us at hello@generousone.co.

California Notice at Collection (CPRA)

We collect the following categories of personal information for the purposes described above and retain them for the periods noted in Data Retention:

Identifiers (e.g., name, email, IP address, device IDs) — sources: you, your device, partners.
Commercial information (e.g., records of services purchased) — sources: you, our processors.
Internet or other electronic network activity (e.g., browsing history, interactions with our Site) — sources: your device, cookies.
Geolocation (approximate) — source: IP address.
Inferences drawn from the above to create audience segments for marketing (subject to consent where required).

We do not knowingly collect sensitive personal information via the Site. We do not sell personal information for money; we may share identifiers and internet activity with advertising partners for cross-context behavioral advertising. You can opt out via our footer link or by using a browser with GPC enabled.

Privacy Policy

Scope and Roles

Information We Collect

How We Use Information (Purposes & Legal Bases)

Cookies & Tracking Technologies

Data Retention

Security

Your Privacy Rights

EEA/UK (GDPR)

United States (CA/CO/CT/VA/UT and similar laws)

Canada

Email and SMS Marketing

Children’s Privacy

Third-Party Links and Integrations

Changes to This Policy

California Notice at Collection (CPRA)

Privacy Policy

Scope and Roles

Information We Collect

How We Use Information (Purposes & Legal Bases)

Cookies & Tracking Technologies

How We Share Information

Payment Processing

International Transfers

Data Retention

Security

Your Privacy Rights

EEA/UK (GDPR)

United States (CA/CO/CT/VA/UT and similar laws)

Canada

Email and SMS Marketing

Children’s Privacy

Third-Party Links and Integrations

Changes to This Policy

California Notice at Collection (CPRA)